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COMMUNITY CLOUD

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Physicians Community Site

“Techmindware proved to be everything I was looking for in a partner…They worked extremely hard to consistently and accurately manage expectations and requirements.”

Aaron

Director, StarTribune

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Challenge

  • StarTribune, a software-driven medical company, established a worldwide network of clinicians  for the purpose of sharing knowledge, ideas, and experience in cancer treatment and radiosurgery.

  • This huge network needed an online portal that would provide 24/7 access to information and idea sharing.

  • The project was originally sourced to another salesforce.com partner but quickly fell into disarray due to lack of​ experience.

Solution

  • Techmindware stepped in to provide the platform expertise that StarTribune needed.

  • Completed the project in three sprints,over a compressed five-week timeframe.

  • Developed and deployed physicians community site on Force.com with custom user interface design.

  • Used native Salesforce functionality.

  • Integrated several unique features suchas: News lists and views, Forums, AskExpert, Member Details, Event Lists,and Search.

Results

  • Techmindware provided stability to this at-risk project.

  • Created a totally custom and functional solution on an expedited timeline and in complete collaboration with the
    client.

  • The custom platform affected over 600 physicians, allowing a large network of individuals to collaborate in real-time.

  • Increased visibility and efficiency for physicians through the new communication tool.

 

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